Revenue Cycle Rep 3 Hospital Registration Evening shift
Location: Bato! n Rouge Louisiana
Description: Ochsner Health System is looking of Revenue Cycle Rep 3 Hospital Registration Evening shift right now, this job will be placed in Louisiana. Detailed specification about this job opportunity please read the description below. Description
General Job Summary
The Revenue Cycle Rep III greets patients and guests in a courteous manner whether via telephone contact or in-person. The Revenue Cycle Rep III will initiate scheduling an appointment or completing the check-in process for patients. The Revenue Cycle Rep III obtains and verifies accurate identification and demographical data for the patient's permanent medical record which assists in accurate reimbursement while recognizing the necessity of maintaining! the confidentiality of all patient information. The Revenue C! ycle Rep III is responsible for point-of-service, face-to-face patient interactions related to completing the patient registration and admission process as well as via telephone, web application, and/or thru an interpretative service. The Revenue Cycle Rep III improves patient satisfaction through consistently representing Ochsner Health System professionally and cross-training to support multiple functions across all patient and payer types. The Revenue Cycle Rep III interacts with doctors, nurses, and other clinic or hospital personnel.
Required Qualifications
Education / Certifications / Licensure / Specialized Training
High school diploma or equivalent
Experience / Skills
6+ years related experience in a customer service related position such as hospital, clinic, medical office, business services/revenue cycle, front line registration, financial counseling, banking, retail or hospitality. (4 years experience is acceptable if ! also certified)
Good customer service, interpersonal, and conflict resolution skills
Excellent oral and written communication skills; ability to work collaboratively with other departments and functional areas and effectively gather and disseminate information to a diverse range of people
Basic prioritization, time management, and organizational skills; ability to handle several tasks and interruptions in a positive manner
Excellent decision making skills; sound judgment in handling/escalating difficult situations
Good analytical skills with a strong attention to detail
Proficiency in personal computers and associated software applications (Excel, Word, email functions)
Experience accomplishing responsibilities with little supervision and maintaining confidentiality
Preferred Qualifications
Education / Certifications / Licensure / Specialized Training
CHAM, CHAA, Certification as a Medical Assistant, or other medical special! ty-based certification
Essential Position Duties
1. C! ompletes the patient scheduling, clinic registration, or hospital admissions process
2. Ensures all required forms are completed and other paperwork / documents are gathered and accurate.
3. Performs financial analysis of each case and informs patient of financial responsibility
4. Provides excellent customer service to all patients, guests and family members
5. Balances cash drawer daily and prepares cash log at the end of the shift
Organization - HOSPITAL REGISTRATION OBR-3150
Primary Location - LOUISIANA-BATON ROUGE REGION-BATON ROUGE
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If you were eligible to this job, please email us your resume, with salary requirements and a resume to Ochsner Health System.
If you interested on this job just click on the Apply button, you will be redirected to the official website
This job starts available on: Sat, 15 Feb 2014 14:35:23 GMT
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